Recanto da Mata Pipa

Service Quality: Staff are consistently praised for their exceptional attention, friendliness, and willingness to assist guests. The overall service experience is described as exemplary, contributing significantly to guest satisfaction and comfort.(based on 1 review)

t’s hard for me to write this review because the staff here was really lovely to me. The grounds are pretty, and the pool is nice. The superior room has a nice tub, but I’m not sure of it justifies the extra price. The refrigerator had a lot of stains on the outside, and there was no microwave. I like nature, but there was a rooster making loud sounds at 3 am, and it was disruptive. BUT my major complaints are 1) the location is 20 min walk outside the city which is really inconvenient in a hot beach town with no ubers. Having to pay 4-5 dollars each time to go back and forth from the center and having to hunt down taxis was not worth it to me AND 2) the bed was so firm/hard it was like sleeping on the ground. I guess Brazilians have no discernment for comfortable mattresses but if you’re a foreigner and you know what one feels like you will notice immediately. Lastly, the kitchen would randomly close at hours when they were supposed to be open, which is unfair to guests considering the random location of the hotel. I was lucky to find pizza delivery but I got nervous when the kitchen refused to take my order 15 minutes before the supposed closing time.